Risk Management

We spend time managing your risk, so you can spend more time managing your business

What is risk management?

Risk management is the process of identifying, assessing and managing risks. It is a proactive approach that helps organisations to identify potential risks and hazards, and plan for how to deal with them. Risk management is an important part of any organisation’s operations, as it can help to reduce the likelihood and impact of negative events.

There are a number of different approaches to risk management, but all typically involve four main steps: identification, assessment, control and monitoring.The first step in risk management involves looking at all aspects of your operations and identifying anything that could potentially cause harm or disruption. Once potential risks have been identified, they need to be assessed in terms of their likelihood and potential impact.Control measures can be put in place to minimise the likelihood or impact of them occurring. These controls might include things like implementing safety procedures or investing in insurance.

We believe any modern insurance broker should be providing risk management support as part of their service, and we are proud of the work we do to help mitigate and control your risks.

How Hayes Parsons Insurance Brokers can help you

All of our team are trained in helping to identify and advise you on risk management. However, our main duties are to provide you with an insurance programme that is competitively priced, and provides wide cover, and therefore we have partnered with BCarm to provide additional services that can help identify, assess, control and monitor your risks. BCarm can provide a combination of cloud-based risk management systems, risk consultancy and remote support to help implement solutions.

You can find out more about BCarm’s here, or talk to the Hayes Parsons team.

We are also able to provide you with free access to Credit Risk Analyser from Allianz Trade which can provide you with valuable insight into your own client portfolio and better understand your trade credit risk. The Credit Risk Analyser reports include:

  • Average customer rating
  • Cumber breakdown
  • Customer and sector concentration
  • Turnover at risk

De-risking the future

The British Insurance Brokers’ Association (BIBA)has partnered with ITN Productions to produce this news and current affairs-style programme exploring the vital role of insurance brokers and looks at how brokers’ put their customers’ needs first, finding the right insurance and providing support throughout the claims process.

The programme consists of 21 short episodes, some of which you can view below.

Claims support

Need flexible and competitive pupil insurances? We’ve got the solution.

Claims support

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Find out more about BCarm and their risk management solutions

Business continuity and risk management

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Frequently Asked Questions

Public Liability covers you if someone, other than an Employee, holds you legally liable for death, or injury suffered, or property damage caused, because of your business activities.  For example, if a customer tripped over a box at your stall and was injured , they could bring a claim against you.

Products Liability covers you if, someone, other than an Employee, holds you legally liable for death, or injury suffered, because of products supplied or sold by you.  For example, if a customer injured themselves because of a sharp object found in a piece of jewellery which broke through no fault of their own, they could bring a claim against you.

Employer’s Liability covers you if an Employee holds you legally liable for death, or injury suffered, whilst undertaking business activities on your behalf. 

Employers’ Liability is nearly always required by law where there is a duty of care owed to people who help you with your business activities.  You can check whether you need Employers’ Liability insurance here.

The definition of an Employed Person is anyone under a contract of service or apprenticeship, anyone undertaking work on your behalf, self-employed persons undertaking work on your behalf, persons hired or borrowed by you from another employer and volunteers or persons undertaking work experience or training schemes.

Employers’ Liability insurance can only be purchased in conjunction with a Public Liability policy and comes with £10,000,000 of cover as standard.

The annual premium for £5,000,000 Public and Products Liability is £59.00.

To include Employers’ Liability, the premium will be £87.00.

If you would like higher limits of indemnity for Public and Products Liability (£10,000,000) prices increase to £70.50 and £98.50 (with Employers’ Liability).

Our one day Public Liability policy is £23.00 for £5,000,000 Limit of Indemnity or £28.00 for £10,000,000 Limit of Indemnity.

All prices quoted are inclusive of Insurance Premium Tax (IPT) at 12% and an £8 administration fee.

You can purchase a new policy online here or call us on 0208 102 2400 to renew and pay for your policy over the phone.

All claims are dealt with by your insurer, AXA Insurance UK plc. To report a claim, please contact them directly on 0345 900 4185 (option 3).

You will need the following details which can be found on your certificate of insurance:

  • Scheme policy number (this begins BL BDX, followed by 7 numbers)
  • Policy number (this begins SMT, followed by 5 numbers)
  • Name of the insured


You can find out more information here.

CMTIA is owned by Hayes Parsons Limited, (t/a Hayes Parsons Insurance Brokers) an independent, Chartered Insurance Broker based in Bristol. If you call or email us, you will speak to our experienced market trader team in the Hayes Parsons office. You can find out more about Hayes Parsons here.

De-risking the future

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What Our
Clients Think

"Above and beyond expectations"

“Mark and the team at Hayes Parsons have guided our small school to several improvements in our insurance cover whilst also cutting our costs. Questions are dealt with promptly and comprehensively based on the very latest guidance and knowledge. We are in a stronger position for our relationship with Hayes Parsons and I am very pleased to be working with them.”

Catriona - Customer

“Excellent customer service, extremely knowledgable”

“Adam took the time to understand my business, its current activities and our plans for the future. He used this information to make me aware of the value of various insurance products beyond the Professional Indemnity Insurance I had originally sought and helped me understand the value to my business of each without ever pushing me to procure anything. He responded quickly to all my queries and ensured I had a full understanding of each insurance product. I highly recommend Adam's services, particularly to rapidly growing businesses.”

Eleanor Akers - Customer

“Great company Great employees”

“We have dealt with Darren at Hayes Parsons for many years and the services he has given has been second to none. Working in the very fast paced environment of marine civil engineering, with equipment and vessels being on and off hired at very short notice, Darren has never let us down in procuring cover for tricky to insure specialist marine equipment in a very time sensitive manner.”

Roger Full - Customer